Fitting your own stove
Want your own stove fitting? No problem! Subject to a chat and a survey, we can easily accommodate you. That’s something most companies won’t entertain. Please be careful on purchasing your own stove though
What you need to know…
Please be careful on purchasing your own stove though. There are some important things to be aware of.
There are many factors to consider before you install you fit your stove. Below are the key points you need to know before you decide to carry out any stove installation. For non obligation expert advice on stove installation get in contact and we’ll let you know exactly what you need.
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Can Create Your Perfect Focal Point.
KEY POINTS FOR STOVE INSTALLATION
- Buying the wrong output or size stove can result in you actually spending more money to rectify the problem. See our looking for a stove page for a brief buying guide or contact us for help. See here for more information.
- Buying a stove online means you’re actually buying a stove you’ve not actually seen. It may even be damaged when it arrives. And they are very heavy! Don’t expect any help from the couriers!
- If you buy a stove from an internet company, Many manufacturers only provide a 1 year guarantee. Stoves supplied and installed by companies like us generally receive a 5 year guarantee. See here for more information. If you have a stove you’ve inherited or been given, bought, its crucial we know its suitable for your home, where you live etc. Be so careful if you intend to buy a second hand stove. From our experience, many second hand stoves can be unsafe and potentially dangerous.
Let us know what you intend on buying, we can happily advise you. see here on buying stoves second hand or online.
How it all happens...
1. The Survey
Comprises of a free visit to your home at a suitable time and day. During the survey we utilise modern visualisation apps, loads of images of previous jobs and lots of help and guidance in order to gain an understanding of what you want. We discuss any concerns you may have regarding design, access, carpets, decorating etc and the main thing…prices. No pushy sales, No tactics.
2. The Quote
is usually sent with 48 hours via email or post. If you would then like to move forward with us, we book you a suitable installation date and at this point you are welcome to arrange a visit to our premises where we recreate your required installation using one of our room sets. We have beams, mantels, shelves and hearth samples on display. We’ll even aim to source the stove you’re wanting if you’re purchasing from us. This gives you the chance to see the actual stove you’re buying and allows you to ask lots of questions and test our knowledge even further! We take a small £100 deposit to proceed.
3. The Installation
is carried out usually within 6-8 weeks. We call you leading up to the installation to check everything is ok. We also call or email the day before installation to check access, parking etc. On arrival, we provide dust sheets and if needed, we’ll clear the room where possible to ensure everything is kept safe. During installation, we keep in contact with you regarding any specific requirements like how big the hearth is etc. As part of our service, we can arrange a delivery of logs and a log store from one of our selected suppliers. We provide a brief instruction before we go to ensure you’re happy with everything.
4. The After Sales
is where we really shine! We’ll arrange to pop back and see you at a convenient time to ensure you’re happy with the job and we’ll go through the operation and explain how to maintain your new stove. We can also arrange ongoing log deliveries and an annual chimney sweep and stove service to ensure your stove is always in perfect condition.
For any enquiries about our stoves or services, please contact us using the form, by email or telephone. We would be pleased to hear from you. Remember our site surveys are completely free of charge and absolutely no obligation to you to buy.
We recommend a home survey initially which we can carry out either via a home visit or via a video call so we can discuss your requirements and get an idea of your design preference and size of stove you need. We'll follow this up with a detailed email quote prior to you visiting our appointment only showroom.
Please do note that by making contact with us, you permit us to contact you where required via phone, text or email.
07958692111 01423876355 [email protected]
Showroom address: (By appointment only please)